Possibility of Cancellation
Possibility to cancel the order up to two days before the delivery of the products.
At the end of the above time limit the order will be delivered to the customer and he will bear the shipping costs to send the product back to the store.
Return Policy
Returns are accepted after checking the products and only in the following cases:
A) The date of receipt of your order with the date of submission of the application for return does not exceed 14 calendar days.
B) The packaging has not been violated and is in its original (factory) condition.
C) They are packed in a larger package than the original (to be safe in case of transport by a transport agency or courier company).
D) Return costs (if any) are borne by the customer.
E) D.O.A as provided below *
The return of the product will be done in our store, Πλατεία Ελευθερίας 28 181 20 Κορυδαλλός, Telephone 2104941805
* 7 day D.O.A returns
In case of purchase of a defective product, contact the team of kontinakis.gr within 7 calendar days of receipt. This will be replaced immediately (if the fault is certified by the official service dealer) or will be repaired. In this case the shipping costs are borne by the store itself. To certify the damage from the official dealership (service) requires a period of 4 to 6 weeks from the day the product will be sent to the supplier by us.
Withdrawal η
Right to return the product within 14 days, if the customer is not covered by it and the packaging of the product has not been opened. Return costs are borne by the customer himself.